Accuracy and Policy

For questions on Bright’s Rules, compliance notices, or data accuracy, see the Accuracy and Policy Department information below.

Contact Information

Toll Free: 1-301-838-7140

Department Hours

Monday - Friday
8:30 AM to 5:00 PM

Saturday - Sunday 
Closed

Bright Rules 

To view the Bright Rules, click here.

Fair Housing

For information on fair housing laws and regulations at the state and local level, click here.

Fines and the appeal process

If you receive a Notice of Violation, in most circumstances, you will be given 48 hours to make the necessary corrections without being assessed a fine. To learn more about our violation notification and fine process, download this infographic.

Most subscribers who receive a Notice of Violation make the necessary corrections within the grace period indicated on the notice and are not assessed a fine.

Information on all Compliance Notices and fine appeals may be found under Bright's Account & Settings. 

  • From My Subscription, click the Agent Accuracy Notifications to see notices sent to you and any fines.
  • Click the Violation Name to see the most current fine and any previous fines. The Appeal button will appear by the first fine issued for a violation.

You will be able to submit an appeal on any fine that is eligible for an appeal. If you do submit an appeal on a violation, it will automatically include any associated penalties with that violation.

For information on the appeal process, click here.

To review the list of compliance violations with associated fines, click here.